THUMBER ACADEMY Privacy Policy

Thank you for considering THUMBER ACADEMY! THUMBER ACADEMY ("THUMBER ACADEMY," "we," "us," or "our") values your privacy and is committed to being transparent with how we handle your personal information. We believe in providing you with clarity, rather than surprises. In this privacy policy, we outline the personal information we collect, how we use it, and your choices and rights.

By using any of THUMBER ACADEMY's Services, you confirm that you have agreed to our Terms of Service, and that you have read and understood this Privacy Policy, included here.

We understand that you care about how your information is used and shared, and we appreciate your trust that we will handle it carefully and responsibly. This Privacy Policy explains how THUMBER ACADEMY collects and processes your personal information through our websites, products, services, and applications (referred to as "THUMBER ACADEMY Services"). By using THUMBER ACADEMY Services, you consent to the practices described in this Privacy Policy.

Account Requirements

To access and utilize various services provided by THUMBER ACADEMY, you must create an account ("Account"), which will require payment. Please ensure that the information provided for your Account is accurate, complete, and consistently kept up to date. In order to provide you with the highest quality of services, it is important you provide us with accurate information to effectively communicate with you.

By providing your contact information, you are providing written instruction authorizing THUMBER ACADEMY and affiliates to obtain your personal credit profile or other information from credit reporting agencies under the FCRA solely to conduct a credit pre-qualification with just your name, phone, and email. You further understand that this is a soft pull and will not harm your credit in any way whatsoever.

Protecting Your Account

It is crucial that you take appropriate measures to protect the security of your Account and prevent unauthorized access. Safeguard your Account and ensure that your passwords and other authentication credentials are not accessible to others. You are solely responsible for any activity conducted through your Account and for maintaining the confidentiality and security of your passwords. THUMBER ACADEMY cannot be held liable for any actions or omissions on your part or by any other individuals in connection with your Accounts. If you suspect or become aware of any unauthorized use, theft, misappropriation, or compromise of your Accounts or passwords, or any actual or suspected unauthorized access to your Accounts, it is your responsibility to promptly notify us.

PLEASE CAREFULLY READ THIS PRIVACY POLICY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

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1. Information About You

We may collect different types of information depending on the Services you use, how you use them, and the information you choose to provide. While some parts of our Services may not require you to provide personally identifiable information (such as browsing the website without logging in), the specific data we collect directly from you may include:

Email addressNameLog-in credentials (if you create a THUMBER ACADEMY account)Billing information (especially information provided via the Credit Card Authorization Form)Information about your purchases or other transactions with usInformation about your interactions with our customer serviceDemographic information, such as gender or other details you choose to provide in your THUMBER ACADEMY profileUser-generated content you provide to us, such as comments, survey responses, class reviews, or participation in public forumsClasses in which you enrollAny other information you choose to provide to us directly in connection with your use of our Services

2. Personal Information We Collect

In addition to the information provided under Section 1 and to provide and enhance our products and services, THUMBER ACADEMY collects various personal information about you or your device. This includes:

Information you provide to create an account, such as your email address, first name, and last nameInformation you provide when signing up for paid services, including your billing address and a portion of your payment information obtained from our payment processor (e.g., last four digits, country of issuance, and expiration date of the payment card)Emails and other communications you send us or contribute, such as customer support inquiries or posts on our message boards or forumsInformation you share with us in connection with surveys, contests, or promotionsInformation gathered from your use of the Services or users' sites, such as IP addresses, preferences, web pages visited before accessing our or users' sites, browser information, network or device details (e.g., browser type, operating system, internet service provider), and information on how you interact with the Services and users' sites (e.g., timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and any issues encountered)Information received from partners to support marketing initiatives, enhance our Services, and better monitor, manage, and measure our advertising campaigns. This may include details about when our partners display our ads on their advertising platformsOther information you directly submit to us or provide through third-party services when using such services to create an account (subject to your privacy settings with the third-party service)

These are examples of the personal information we collect, and by using our Services, you acknowledge and agree to the collection and use of this information in accordance with our privacy practices.

3. How We Use Your Personal Information

Your personal data may be used to manage, offer, enhance, and refine our products and offerings. Here are some of the ways your data is utilized:

Delivering services, Processing payments, Executing and managing orders, Delivering our offerings, Implementing payment procedures, Interacting with you regarding orders, offerings, and promotional content, Maintenance, enhancement, and betterment of THUMBER ACADEMY Services Providing essential featuresPerformance evaluationTroubleshooting and rectifying issuesBoosting the usability and value of our ServicesSuggestions and customizationProposing tailored solutions for your interestsCrafting a custom experience within THUMBER ACADEMY ServicesAccumulating and utilizing personal details in compliance with applicable lawsReaching out to you via different mediums (e.g., phone, email, live chat)Presenting interest-specific ads related to services you might find intriguingFraud mitigation and credit risk managementSafeguarding the security of our customers and THUMBER ACADEMY

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” or “Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes

Additionally, your data is processed to meet contractual commitments such as subscription payment handling and service provision. We also handle your data for justified reasons including:

Risk and fraud deterrenceSupport provision and assistanceService enhancementAnalytical reportingTesting new elements or additional offeringsAiding in marketing, promotion, and communication activitiesOrder completion and billingInteraction and supportSending class updates and relevant informationMarketing and content personalizationUnderstanding your interests and needs to enhance our ServicesEnsuring the security of our websites and applicationsLegal obligation compliance; and/orAsserting, exercising, or defending legal rights

4. How We Collect Personal Information

We collect personal information from various sources, and we ensure that the collection process is based on consent. We collect personal information in the following ways:

Personal information you provide: When you use our Services, we collect information directly from you. For example, when you register for an Account, we may ask you to provide your name and email address. We also maintain records of your marketing preferences and any emails or communications you send us, such as customer support inquiries or posts on our message boards or forums. Additionally, you may provide us with information through surveys, form submissions, or participation in contests or promotions.Personal information obtained from your use of our Services: When you use our Services, we automatically collect information about your interactions and activities. This includes your IP address(es), device and browser type, the web page you visited before accessing our sites, pages visited on our sites, and the duration of your visit. If you have given us permission through your device settings, we may also collect location information through our mobile apps.Cookies and Automatic Tracking: We collect some of this information automatically using technologies such as cookies. Our users have control over the use of cookies and similar technologies on their sites, except for those necessary for the proper provision of our Services.Personal information obtained from other sources: If you use a third-party service (e.g., Google) to register for an Account, that third-party service may provide us with your account information, such as your name and email address. The sharing of information by third-party services is controlled by your privacy settings on those platforms. Privacy Policy - THUMBER ACADEMY (Continued)

5. Cookies, Tracking, and Advertising

Cookies & Analytics: We may utilize third-party web analytics services, such as Google Analytics, to collect and analyze usage information through cookies and similar tools. These analytics services help us understand how users interact with our Services, conduct auditing, research, and reporting, assist in fraud prevention, and provide certain features to enhance your Advertising: The Services may incorporate third-party advertising technologies that deliver relevant content and advertisements on the Services, as well as on other websites and applications you visit. These ads may be customized based on various factors, including the content of the page you are viewing, information you provide (such as age and gender), your searches, demographic data, user-generated content, and other information we collect from you.Non-affiliated Third Parties: Please note that we do not have access to, nor does this Privacy Policy govern, the use of cookies or tracking technologies placed on your device by non-affiliated third parties.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. The specific retention period may vary depending on factors such as the nature of the data, the purposes of processing, and applicable legal requirements. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you stop using our services or delete your account, you have the option to delete your account by contacting us directly. Upon account deletion, we will delete the personal information we hold about you, unless we have a legitimate reason or legal obligation to retain it as outlined in this Privacy Policy.

THUMBER ACADEMY retains the personal information described in this Privacy Policy as long as you continue to use our Services. In some cases, we may retain personal information for longer periods as required by law (e.g., for tax or accounting purposes), for other legitimate business purposes, or as necessary to resolve disputes or enforce our agreements. However, we will communicate any additional retention periods to you as appropriate.

7. Your Rights and Choices Regarding Data

We respect your rights and offer you choices regarding the collection, use, and sharing of your personal information, in accordance with applicable law. Please note that certain choices may impact your access to certain features of our sites or services.

You have the ability to correct, update, or delete your account information by logging into your THUMBER ACADEMY account and updating your profile.

Depending on your place of residence, you may have rights in relation to your personal information. These rights may include:

Right to Know: You can request information about the personal information we collect, use, or disclose about you, including the categories of personal information, sources, purposes, and third parties involved.Right to Request Correction: You can request the correction of inaccurate personal information we hold about you.Right to Request Deletion: You can request the deletion of personal information we have collected about you.Right to Object or Restrict Processing: You can object to or restrict the processing of your personal information in certain circumstances.Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.Right to Data Portability: You may have the right to request the transfer of your personal information to another service provider.Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we have violated applicable data protection laws.Right to Opt Out of Communications.

To exercise your rights, you can submit a request through our online portal or email us at

[email protected]

. We may need to verify your identity before processing your request and may ask for additional information for verification purposes.

If your personal information has been submitted to THUMBER ACADEMY by or on behalf of a customer, and you wish to exercise your privacy rights, please contact the relevant customer directly. For other inquiries, please contact us at

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8. Legal Basis for Processing

THUMBER ACADEMY relies on various legal bases to process your information in accordance with this Privacy Policy. These legal bases include:

Contractual Necessity: We may process your information when it is necessary to fulfill our obligations under a contract with you.Legitimate Interests: We may process your information based on our legitimate interests or the legitimate interests of Obligation: We may process your information to fulfill our legal obligations imposed by applicable laws and regulations.Consent: In certain cases, we may rely on your consent to process your information.

Opting Out of Communications

If you no longer wish to receive communications from THUMBER ACADEMY via email, you can unsubscribe by clicking the "unsubscribe" link at the bottom of the emails you receive or by visiting the unsubscribe page on our website. Please allow us sufficient time to process your request. If you encounter any difficulties unsubscribing, please contact us directly at

[email protected]

.

10. How We Protect Your Information

We prioritize the security and protection of the information you provide through our Services. We have implemented security measures to safeguard your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our security measures are designed to meet industry standards.

However, it's important to note that no method of transmission over the internet or electronic storage is completely secure or error-free. While we strive to protect your information, please be aware of the inherent risks involved in disclosing information online. By using our Services, you acknowledge and accept the inherent risks associated with data transmission and storage.

11. Miscellaneous

We may update this Privacy Notice periodically to ensure its continued relevance and compliance with applicable regulations.

If you disagree with any of the changes made to this Privacy Notice, we kindly request that you discontinue using THUMBER ACADEMY services and deactivate your THUMBER ACADEMY account.

If you have any inquiries about our privacy practices or this Privacy Notice, please reach out to us at

[email protected]

.

If you engage with THUMBER ACADEMY on behalf of your organization, please note that your personal information may also be subject to your organization's privacy practices. In such cases, please direct any privacy-related questions to your organization.

12. Subservices and Third Parties

This Privacy Policy applies specifically to THUMBER ACADEMY's own services and does not extend to subservices provided to third parties. If a client hires THUMBER ACADEMY to build an e-store, we do not accept responsibility for the data privacy, security, or any use of data related to the e-store. Please review the terms of service applicable to the specific e-store for information regarding privacy policies and practices.